2024
Community Report

Stories
That Connect Us

Our commitment to supporting the neighborhoods where we live and work comes to life in the stories we share. Through giving and volunteer efforts, we are driving positive change – improving academic and career success, developing thriving neighborhoods and creating culturally enriched communities.

This report highlights stories that reflect our collective impact and our dedication to helping shape a brighter future.

By the Numbers

We gave more than $24 million to our communities in 2024, bringing us to more than $237 million over the past decade.

Here’s where it went*:

  • Community & Economic Development: 19%
  • K–12 Education: 19%
  • Arts & Culture: 15%
  • Matching Gifts: 13%
  • Higher Education: 12%
  • Disaster Relief: 10%
  • Health & Social Services: 8%
  • Civic & Public Affairs: 4%
  • Other: <1%

*This chart represents categorization for approximately $19 million of Travelers’ 2024 giving. The additional resources went toward a variety of charitable activities.

Improving Academic
and Career Success

In 2024, we dedicated $6 million to support educational initiatives.

Travelers EDGE® (Empowering Dreams for Graduation and Employment)

Through this comprehensive program, we partner with high schools, colleges, universities and community-based organizations to provide students with the resources they need to earn bachelor’s degrees and prepare for careers at Travelers or within the insurance and financial services industry.

Learn more about the program here.

Watch:

Hear from 2024 keynote speaker Pang Dao Xiong as she discusses her Travelers EDGE journey.

Download Travelers EDGE Transcript

Stories in the News:

Learn more about the program in this article from the Hartford Business Journal.

During the 2023–2024 academic year:

students completed
bachelor’s degrees.
graduates obtained full-time
positions at Travelers.

Since 2007:

students have completed
bachelor’s degrees.
graduates have obtained
full-time positions at Travelers.

Supporting UConn Hartford

We committed $500,000 to UConn in support of its new residence hall in downtown Hartford. Our funding will help cover the cost of room and board for economically disadvantaged students.

Our relationship with UConn spans decades, and we are proud to be a part of the university’s efforts in expanding its presence in downtown Hartford. UConn’s dedication to excellence in education is why it was one of our inaugural partners when we started our school-to-career pipeline program, Travelers EDGE, 17 years ago. Together, we are helping to build a brighter future for our city and state.
Andy Bessette, Executive Vice President and Chief Administrative Officer at Travelers
Stories in the News:

Check out coverage from the Hartford Business Journal and WTNH.

Partnering with ReadyCT

We continued our partnership with ReadyCT to provide Hartford-area high school students with professional development opportunities. This summer, we hosted 25 students from ReadyCT’s G.R.I.T. (Get Ready Immersive Training) program, which offers project-based learning experiences in insurance, financial services and technology.

Learn more about the G.R.I.T. program here.

Highlighting Careers in the Insurance Industry

70 employees from the Naperville and Chicago offices in Illinois participated in the DuPage County NAACP’s STEAM (Science, Technology, Engineering, Art and Math) Summer Camp, leading sessions and teaching 75 students about careers in the insurance and financial services industry.

Mentoring through BestPrep

147 employees from our St. Paul office mentored more than 140 students through our partnership with BestPrep, a Minnesota-based nonprofit dedicated to preparing students in grades 4–12 with business, career and financial literacy skills.

students have been mentored by Travelers employees through the BestPrep eMentor program since 2005.

Supporting the Connecticut Invention Convention

We continued to sponsor innovation awards at the Connecticut Invention Convention (CIC) State Finals.

We presented two Travelers CIC Awards in 2024:

Leah

4th grader
Leah won the Travelers Safe Auto Award for her “Improved Visor Sun Shield” that protects drivers’ eyes from sun glare. Leah’s invention improves visibility while driving, a major innovation in auto safety.

Elango and Elakiya

4th graders
Elango and Elakiya won the Travelers Safe Home Award for their “Safety CO” invention, a sensor that automatically opens windows for proper, life-saving ventilation. Their sensor addresses how existing carbon monoxide alarms detect danger but don’t avert it.

Girls Who Code

Our Technology & Operations team hosted 60 high school students as part of a Girls Who Code Summer Immersion Program. This two-week program provides aspiring computer scientists with a chance to connect with and learn from industry professionals.

Volunteers from across Technology & Operations spent the weeks leading up to the program designing activities to deliver an engaging experience for the students, which included resume and interview workshops, networking with women in a tech panel, and building a robot.

The students closed out their two weeks by presenting virtual games they designed using coding techniques they learned during the program, followed by a closing ceremony.

Youth Development Center Literacy Carnival

Employees from our Houston, Texas, office volunteered at the Youth Development Center’s Literacy Carnival, helping distribute more than 700 books to local children.

This opportunity affirmed the importance of what we do in the community. Literacy builds bridges, and I can’t thank the YDC enough for letting us walk this path together.
Brian Cheadle, Strategic Resolution Group at Travelers
three people in Travelers T-shirts in a school hallway
Travelers employees and students posing together in a school hallway

Developing Thriving
Neighborhoods

In 2024, we provided $5.6 million to organizations supporting our communities.

Hurricane Relief Support

We provided gifts totaling $250,000 to All Hands and Hearts, SBP, Team Rubicon and United Way Suncoast to support relief efforts in states affected by Hurricanes Helene and Milton.

Read the press release here.

Travelers Fortifies Communities

Through the Travelers Fortifies Communities program, we continue to partner with Habitat for Humanity, SBP and Team Rubicon to build homes to the Insurance Institute for Business & Home Safety’s FORTIFIED™ standard. The partnership is focused on constructing affordable, wind-resistant homes to FORTIFIED standards throughout the country.

Nearly
homes were FORTIFIED across the country with our support in 2024.
homes were rebuilt through the program in 2024.

Watch:

Learn more about Travelers Fortifies Communities in the video below.

Download Travelers Fortifies Communities Transcript

Stories in the News:

Read more in this article from the Boston College Center for Corporate Citizenship.

Planting Trees with American Forests and Trees Atlanta

Employees from our Atlanta office spent Earth Day with American Forests and Trees Atlanta, planting 100 trees at Standing Peachtree Greenspace.

The local green space will also see an ADA-compliant kayak and canoe launch built as part of a new Riverlands Camp and Paddle Trail. The water trail will be the first of its kind in the area and will provide direct access to the river for nearby residents.

As these new trees take root, they represent more than just a successful initiative; they’re a display of our dedication to taking care of our customers, communities and each other. That’s what the Travelers Promise is all about.
Girish Modgil, Data Science, AI and Automation at Travelers
three people in Travelers T-shirts kneeling, planting a tree
three people in Travelers T-shirts standing, planting a tree

Plastic Fishing with Hubbub

Employees from our Travelers Europe office partnered with Hubbub, a nonprofit that focuses on environmentalism, and went on a “plastic fishing” expedition, equipped with litter pickers, waste-collection buckets and their own boats made of recycled plastic to collect waste from the water.

The Hole in the Wall Gang Camp

More than 300 employees volunteered at The Hole in the Wall Gang Camp in Ashford, Connecticut, cleaning cabins, making beds, caring for the grounds, organizing facilities and packing 800 welcome backpacks for campers.

They also helped prep the camp’s newest location in Queenstown, Maryland.

large group in Travelers T-shirts posing in a wooden lodge
four people in Travelers T-shirts posing in a wooden cabin

2024 Featured Service Project: Play Together, Stay Together

Children in foster care often experience a range of mental health conditions, including anxiety, social phobia and various conduct disorders. One indicator of the scope of this problem is that children and teens in foster care are twice as likely as combat veterans to be diagnosed with post-traumatic stress disorder (PTSD), according to One Family Illinois (OFI), the nonprofit we partnered with for the 2024 annual service project.

In 2024, more than 100 Travelers employees and business community members traveled to OFI to transform the recreational, clinical and learning spaces that are vital to the children the nonprofit serves. Through our funding and volunteer support, we renovated the community center and outdoor spaces, providing a refreshed and more welcoming environment.

Volunteers configured newly purchased computers for the center’s computer lab and assembled updated furniture to better serve the children who use the space. We partnered with renowned local artist Edo, who grew up with the support of the foster care system, to commission an original artwork for the community center. We also beautified the outdoor spaces by constructing raised garden beds, park benches, picnic tables and shade structures.

To complete the transformation, we collaborated with KABOOM! to build a brand-new playground and recreational area, ensuring that children in the neighborhood have a safe and engaging space to play and grow.

people posing with wheelbarrows
people working with rakes
people building a playground
people building garden beds
people posing with an unfinished wooden bench
a row of computers on a long table by a window in a computer lab
a table and chairs in front of a window
two people hugging near a painting in a hallway
Stories in the News:

Check out coverage from WGN-TV in Chicago.

Supporting Small Businesses

We continue to collaborate with entrepreneurship support organizations (ESOs) to provide entrepreneurs and small-business owners with training, infrastructure support, technical assistance and capital to help their businesses thrive.

Here are some examples of our ESO partnerships in 2024:

We partnered with the Institute of Veterans and Military Families to present a cybersecurity workshop for newly formed small businesses at the Veteran Women Igniting the Spirit of Entrepreneurship (V-WISE) training conference in Atlanta.
We partnered with Village Capital to support its Resource program to provide capital-readiness support to 10 ESOs in the southeast region of the U.S. Since 2020, Resource ESOs have served more than 3,500 entrepreneurs who have raised $400 million in investment capital and created more than 800 jobs.
Veterans bring unique skills, discipline and leadership to the business world. As an employee, military veteran and former participant of the V-WISE program, I was proud to present at the V-WISE conference and play a small part in the journey to success for women veteran entrepreneurs.
Sue Magaletta, Cybersecurity and Business Resiliency at Travelers
Nearly
entrepreneurs across the U.S. were supported by ESO partners in 2024.

Creating Culturally Enriched Communities

In 2024, we provided $2.9 million in funding to
organizations focused on arts and culture.

Supporting the Performing Arts

New York City Ballet

We continued our Global sponsorship of New York City Ballet – a partnership that we’ve had since 2014.

In November, we hosted an event with New York City Ballet and Wadsworth Atheneum Museum of Art where more than 100 students from Hartford schools had the opportunity to experience the magic of George Balanchine’s The Nutcracker® and learn about a career in ballet.

Watch:

Watch students enjoying the performance.

Download New York City Ballet Transcript

Ordway Center for the Performing Arts

We are a longtime partner of Ordway Center for the Performing Arts in St. Paul, Minnesota, providing sponsorships and grant support for student education programs. In 2024, our support helped the Ordway provide arts experiences for more than 58,000 students.

Greater Hartford Arts Council

We provided the Greater Hartford Arts Council with more than $500,000 to support 15 Hartford-based organizations through the Travelers Arts Impact Grant Fund.

Travelers Art Speaks

Travelers Art Speaks is an employee-focused program that leverages our community investment in arts and cultural organizations to spark meaningful and thought-provoking dialogue about inclusion.

In 2024, more than 1,200 employees participated in Art Speaks events. Here are a few examples:

We hosted events focused on Black and African American art throughout the month of February. Nearly 800 employees participated in a series of virtual events focused on film, theater and music.
50 employees attended the play “Hot Wing King” at Hartford Stage, followed by a discussion with the theater’s artistic director.
We hosted a virtual Juneteenth celebration where 260 employees commemorated the holiday by learning about different cultural artifacts.
65 employees participated in a discussion focused on art’s positive influence on well-being.
+
employees have been reached through 25 experiences, both virtual and in-person, since the launch of Travelers Art Speaks.

Employee
Involvement

Our employees are committed to supporting causes that provide opportunity and address societal barriers in the communities where we live and work.

Watch:

Watch this video to learn more about Travelers’ Claude Howard, a leader in our Claim division, and why he volunteers.

Download Employee Involvement Video Transcript

In 2024:

.
million
in matching gifts and volunteer rewards went to meaningful organizations.
+
volunteer hours were logged.
$
was raised by employees through our Community Connections campaign, which supported United Way and its partner organizations across the country.

Community Partnerships

In 2024, Travelers worked with five national nonprofit organizations to provide curated team volunteer activities that delivered essential community resources.

Organization No. of Employees Participating No. of Employee Volunteer Hours Resources Provided
Blessings in a Backpack Employees: 66 Volunteer Hours: 177 Weekend food for school‑aged children.
Can’d Aid Employees: 68 Volunteer Hours: 150 Art kits for children in need.
The Happy Hope Foundation Employees: 414 Volunteer Hours: 577 Cards, books and educational materials for hospitalized and displaced children.
The Hole in the Wall Gang Camp Employees: 612 Volunteer Hours: 4,057 Camp preparation, backpack essentials and welcome cards for children with illnesses.
United Way Employees: 587 Volunteer Hours: 3,050 Hygiene and literacy kits for shelters, schools and other community organizations.

Employee Builds with Habitat for Humanity

We have a long-standing partnership with Habitat for Humanity, an organization dedicated to helping families move into safe, affordable homes.

+
hours were logged by employees to help with 61 Habitat for Humanity builds across the U.S. and Canada in 2024.

Here are just a few examples of where our employees volunteered:

In the Mill City neighborhood of Dallas, Texas, employees secured roof trusses on a new home that would eventually be donated to a family in need.
In Pasadena, California, one team helped to refurbish a family’s home by painting, building fences, digging trenches, laying sprinkler pipes and clearing construction debris.
During Women’s History Month, employees in Hartford, Connecticut, participated in a women’s build in a neighborhood where 10 houses are slated to be built by the end of 2025.
In Phoenix, Arizona, Travelers helped assemble wall frames and prepped a jobsite for future volunteers.
eight women in pink T-shirts and hardhats posing on a wooden construction site
large group of employees in red T-shirts and hardhats under an arched tent
woman in a red T-shirt and hardhat using a large staple gun
eleven people in red T-shirts and hardhats posing under a Habitat Hamilton tent with a Travelers banner

Travelers Championship

More than $3.2 million was generated for more than 206 nonprofit organizations. Employees also dedicated 20,000 hours to support the event.

three women in volunteer aprons on a golf course
two women sitting behind a check-in table on a golf course

Supporting Weekend Meals with Blessings in a Backpack

Our Business Insurance team partnered with Blessings in a Backpack to assemble food bundles for children who do not have consistent access to nourishment on the weekends.

The group packed 500 backpacks that were donated to Hands On Hartford. The organization will distribute backpacks to children by using the van we donated to the group in 2023.

Uplifting Messages for Those Who Need It Most

Employees from our Travelers Europe offices worked with Cards for Bravery, a nonprofit that supports hospitalized and seriously ill children, making more than 60 uplifting cards for youth across the U.K.

In Dublin, employees wrote letters to support Friends of the Elderly in Ireland, an initiative to bring companionship and positivity to older people experiencing loneliness.

Second Servings of Houston

Employees from Houston, Texas, partnered with Second Servings of Houston, a nonprofit that travels to grocery stores to collect food that would have otherwise gone to waste. The group packed enough items to serve more than 200 families in the area.

a man in a Travelers T-shirt carrying a box of groceries
a man in a Travelers T-shirt with a box of bananas
twelve people in Travelers T-shirts standing behind a long table laden with groceries